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Intelligent AI software for your business

A chatbot on your website that answers customer questions from your own knowledge and sends every enquiry straight to you.

14 days free No payment details Ends automatically

Our heating has been off since this morning. Can someone come today?

V

If your heating has broken down, our emergency service can come out the same day. What’s your name, and where is the boiler?

Emergency: heating broken downHughes, 4 Linden Road. Wants a visit today.

Example conversation

This is your portal

Real screenshots from the portal, with a sample business.

When you open it, you see at a glance what needs your attention.

Customer portal, area Overview

No sign-up, made-up data.

Do you also cover Sampletown?

V

Yes, we work within 20 miles, and Sampletown is inside that. Shall I pass on your appointment request?

Answered from your knowledge

It answers with what you give it

We set it up with the knowledge from your website, plus your questions and answers. On Medium and above, you can upload files too. If it doesn’t know the answer, it doesn’t guess: it offers a callback.

14:06

New enquiryCall back today after 2 pm, wants an appointment.
Appointment requestedMonday morning, boiler service.
Your bot got stuckQuestion about emergency call-outs on bank holidays.

Every enquiry goes straight to you

When someone leaves their name and number, you get a notification on your phone and an email. Everything is waiting in the portal, with the request and the preferred time.

One bot, wherever your customers get in touch

Chat on your website

On every plan

WhatsApp

From Medium, with the same knowledge

Email and notification to you

For every new enquiry

Your own software

From Big, via webhook

Your customer asks. You get the enquiry.

We set everything up for you

Knowledge, colour, logo and greeting, on every plan. All you need to do is check it.

Portal overview with what needs your attention and the first steps

Your data is stored in Germany

Servers in Nuremberg, no cookies in the chat window, conversations deleted after 30 days at the latest.

Start without risk

14 days free, no payment details. After that, cancel monthly.

How the start works

We handle the technical part.

  1. You get in touch

    Through the free trial request or the form below: what your business does and which questions keep coming in. We reply personally.

  2. We set up your bot

    We take the content of your website and set everything up. Installing it is one line of code, and we can do it with you if you like.

  3. Your bot is live

    In the portal, you can read every conversation and correct any answer. Corrections take effect immediately.

What it costs

Four plans, set up by us. Try any plan free for 14 days.

Small

For businesses that keep being asked the same questions.

€29a month

250 messages a month

Up to 25,000 characters of knowledge

  • Answers from your FAQ, your website and your own text
  • In English and German
  • Enquiries by email and phone notification
  • Portal with conversations, enquiries and statistics
  • We set up your bot for you

Medium

Our recommendation

For businesses with more content, an online shop or customers who speak other languages.

€69a month

750 messages a month

Up to 100,000 characters of knowledge

  • Everything in Small
  • Also answers from your PDF files
  • Product catalogue for online shops
  • Answers in your customer’s language
  • Also on WhatsApp
  • Five portal logins

Big

For businesses that need more than 750 messages a month, or whose customers speak many languages.

€109a month

1,500 messages a month

Up to 250,000 characters of knowledge

  • Everything in Medium
  • Twice the messages and two and a half times the knowledge capacity
  • Ten portal logins
  • Chat window in ten languages
  • Passes new enquiries to your own software (webhook)

Ultimate for businesses with a lot of traffic: messages by arrangement, a dedicated contact.

Request a quote

All prices net. Cancel monthly, no setup fee. Our offer is aimed exclusively at businesses.

Frequently asked questions

Your question isn’t here? All frequently asked questions

What counts as a message?

Every answer your bot gives counts as one message. A visitor who asks five questions uses five messages. Replies your staff write themselves in live chat don't count.

Small includes 250 messages a month, Medium 750 and Big 1,500.

How quickly can my bot go live?

The fastest way is to request a free trial: we set up your bot, and within an hour you have the line of code for your site by email. Adding it to your site takes just a few minutes.

After that it runs free for 14 days with your real content, with no payment details and no automatic renewal.

What happens when the bot doesn’t know something?

It lets the visitor know, shows them how to reach you and offers a callback. It doesn’t guess, and it doesn’t fill gaps with general knowledge.

At the same time, the question appears in your portal under ‘Unanswered questions’. Add the answer once, and from then on the bot knows it.

Can I correct content and answers myself?

Yes. You see every conversation in the portal. If an answer is wrong, you correct it there; the correction goes into its knowledge and applies to the answers that follow.

The correction is saved as an entry in the bot’s knowledge. You can see it there and change it again at any time.

Where are conversations and contact details stored?

On a server run by Hetzner Online GmbH in Nuremberg, Germany. Your knowledge, the conversations and the enquiries are kept there. We delete conversations and contact details after 30 days at the latest, unless you agree something different with us.

The chat window sets no cookies, and no IP addresses are stored with the conversations.

What happens to data sent to Anthropic?

To produce the answer, the visitor’s question goes to Anthropic in the USA, together with the relevant part of your knowledge. This is based on the EU standard contractual clauses under Article 46 GDPR.

Conversations are not used to train AI models, not even by Anthropic. This is set out in our data processing agreement.

We say this openly rather than hiding it behind vague references to “European data centres”. The details are on the page GDPR and chatbots and in the privacy policy.

Can I cancel monthly?

Yes. With monthly payment the contract runs for an indefinite period and can be cancelled by either side at any time, with effect from the end of the current billing month.

Does the bot replace a member of staff?

No. It takes the questions that are always the same and prepares the callback. Assessments on site, quotes and every conversation a person has to have stay with you.

What it saves you is the time spent on the twentieth question about opening hours, and the enquiry that would otherwise have gone to a competitor on a Sunday evening.

Which businesses is Veradicta worth it for?

For businesses that keep getting the same questions through their website and whose jobs are big enough that a missed enquiry hurts: trades, gyms, car dealerships, property management and service providers whose work needs explaining.

Veradicta is a managed service at a fixed monthly price: setup, operation, data protection and a named contact are included. The bot runs almost fully automatically, around the clock, and gives the most to businesses with daily visitors on their website: it answers their questions instantly and files the enquiries worth your attention in the portal.

The bot works best where your website already has visitors: it answers your visitors, but it doesn’t bring them in. It doesn’t run ordering or job management systems itself; it passes such requests on to you in a clear, structured form.

See your own bot before you decide.

What happens next

  1. 01

    Tell us about your business, or send us your question.

  2. 02

    We’ll get back to you personally within 24 hours.

  3. 03

    If you’d like to see it in action, your bot runs free on your website for 14 days, with no commitment.

We reply by email. Or write to us directly: kontakt@veradicta.com

What happens to your details is explained in our privacy policy.